Employee Image Audit – ICBI-trained image consultants conduct employee image audit with stakeholders like customers, partners and the employees themselves, providing you with a clear picture of the current image.
Client Need Analysis – The image consultants study your work environment and the customer-facing environment. Coupled with the Employee Image Audit, they analyze the areas of employee image that require correction, providing recommendations based on the observations.
Employee Dress Code – Employee dress code is a projection of the organization’s image. In fact, research shows that office dress code has a positive impact on productivity.
Whether it is power dressing, casual tailored formals or casual attire, ICBI-trained consultants carry the knowledge of attire that suits different industries from banking to manufacturing to service industries or departments.
Body Language & Etiquette – On-site training from consultants supports internal HR programs, imparting business etiquette to customer-facing employees with exposure to domestic or international situations as well as for back-office employees.
Vocal Communication – ICBI-trained image consultants offer training in vocal communication for front-office staff, streamlining this critical service factor.